Check out our 3D Printed Dragons & Minis! We know you'll love them.
  • Handmade with ❤️ from Pickering
  • 10% off all fidgets! 🤯 Applies at checkout
  • 🚚 Free Shipping over $100 CAD / $60 USD

At Fumana, we strive to provide our customers with the best shopping experience possible. We understand that sometimes, you may need to exchange or return an item. Please read our policy below for more information.

Exchanges

We allow exchanges on all items within 15 days after delivery. If you received an item that doesn't fit or isn't what you expected, we're here to help. Simply contact our customer support team at hello@fumana.shop and we will guide you through the exchange process.

Please note that you will be responsible for shipping the item(s) back to us. Once we receive the item(s) in their original condition, we will process the exchange and send you the new item(s) as quickly as possible.

Returns

Since all items at Fumana are made to order, we are unable to accept returns. However, we understand that there may be exceptional circumstances. If you have any concerns or issues with your order, please reach out to us at hello@fumana.shop and we will do our best to work something out.

Contact Us

If you have any questions or need further assistance regarding our return and exchange policy, please don't hesitate to contact our customer support team at hello@fumana.shop. We are here to help and ensure your satisfaction.

Thank you for choosing Fumana as your go-to destination for affordable and quality products. We appreciate your business and look forward to serving you again in the future.