Shipping
At Fumana, we strive to provide our customers with a seamless and efficient shipping experience. We understand that receiving your order in a timely manner is important, and we are committed to fulfilling and delivering your items as quickly as possible.
Order Fulfillment
All items at Fumana are made to order, ensuring that you receive a product that is fresh and of the highest quality. Our dedicated team works diligently to fulfill orders within 5 business days of purchase. During peak business seasons, such as holidays or promotional events, fulfillment may take longer, but rest assured that we will never exceed 2 weeks to fulfill your order.
Shipping Destinations
We currently ship to Canada and the United States. Whether you're located in the bustling cities of the US or the scenic landscapes of Canada, we will deliver your order right to your doorstep.
Shipping Times
Our partnership with top shipping companies allows us to provide fast and reliable shipping services. For orders shipped within the United States, regular shipping typically takes 3-6 business days, while express shipping can be expected within 2-4 business days.
For our Canadian customers, shipping times may vary slightly, with an estimated delivery window of 3-8 business days.
Reliable Shipping System
With over 25,000 orders shipped in the past 2 years, we have developed a reliable shipping system that ensures your order is handled with care and delivered promptly. We work closely with our shipping partners to track and monitor each shipment, providing you with peace of mind throughout the entire process.
Shipment Issues
While we strive for perfection, we understand that unforeseen issues may arise during the shipping process. If you encounter any problems with your shipment, we encourage you to reach out to our dedicated customer support team at hello@fumana.shop immediately. Please provide detailed information and include pictures of both the shipping box and the items received. This will assist us in resolving the issue quickly and effectively.
Thank you for choosing Fumana. We appreciate your trust in our products and services, and we are committed to delivering an exceptional shopping experience from start to finish.